Privacy Policy

Last updated: April 2026

This Privacy Policy explains how Mekuroe collects, uses, shares, and protects personal information when you visit our website, place an order, contact us, or otherwise use our services.

1) Information We Collect

We may collect information you provide directly, including your name, email address, phone number, billing address, shipping address, order details, and customer service messages.

We may also collect certain technical information automatically, such as IP address, browser type, device information, pages viewed, referring pages, and cookies or similar tracking data.

2) How We Use Your Information

We use personal information to:

- Process and fulfill orders
- Confirm payments and prevent fraud
- Arrange shipping and delivery
- Provide customer support
- Send order confirmations, shipping updates, and service messages
- Improve website performance, products, and customer experience
- Comply with legal, tax, accounting, and security obligations

3) Payment Information

Payments are processed by secure third-party payment providers. We do not store or have access to your full card number or complete payment credentials.

4) Cookies and Tracking Technologies

We may use cookies and similar technologies to operate the website, remember preferences, analyze traffic, improve performance, and support advertising or marketing where permitted by law. You can adjust cookie settings through your browser, but some website features may not function properly if cookies are disabled.

5) Sharing Your Information

We may share information with service providers that help us operate our business, including payment processors, shipping carriers, logistics providers, website hosting providers, analytics providers, customer support tools, and fraud prevention services. We may also share information where required by law or to protect our rights, users, or business.

6) Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer support, fraud prevention, accounting, legal compliance, and dispute resolution.

7) Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

8) Your Rights

Depending on your location, you may have rights to request access to, correction of, deletion of, or restriction of certain personal information. You may also have the right to object to certain processing or withdraw consent where processing is based on consent.

9) Children's Privacy

Our website is not intended for children under 13 years old. We do not knowingly collect personal information from children under 13.

10) International Users

If you access our website from outside the United States, your information may be processed in the United States or other countries where our service providers operate. By using the website, you understand that privacy laws may differ from those in your location.